Michael Corum, an authority on handling problem employees in the civil service, offers guidance to supervisors dealing with workplace violence. Today’s federal supervisor must be prepared to take serious, and sometimes aggressive, preventive, protective, and enforcement measures.
This author starts by showing the supervisor workable preventive measures: pre-employment screening of applicants, physical security measures, setting rules and policies and putting employees and clients on notice of rules, and means to deal with and report workplace violence and threats. The book covers verbal acts, from “trash-talking” to intimidating comments to threats. Supervisors will also learn how to respond to acts of violence. Finally, the author discusses “reasonable accommodation” for mentally ill employees and law enforcement aspects of workplace violence.
Topics:
- The four forms of workplace violence in the Federal job site
- Involvement of law enforcement
- Criminal acts committed by outsiders
- Acts of violence by clients
- Violence by employees
- Pre-employment screening to identify potential problem employees
- Rules to set at the worksite and how to promulgate them
- Verbal acts—threats, intimidating comments, and other words
- Physical violence
- Employees to watch
- Disciplinary and non-disciplinary measures
- “Reasonable Accommodation”
Information Link:
Table of Contents
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