Dealing with problem employees is the government supervisor’s greatest challenge. The average government supervisor is tormented with employee misconduct, absenteeism, and performance problems that range from the mild to the formidably complex.
Now, one of America’s top authors on supervising federal employees has assembled a compendium-style guide to problem civil service employees designed to show supervisors in the federal government how to confront both the common and uncommon challenges they will face in dealing with problem employees.
The book starts by identifying the top 25 types of problem employees, ranging from the mildest (the decent but weak employee) to the worst (the sociopath) and everything in between. The book then turns to the tools available to supervisors in dealing with these employees, including the official actions the government provides as well as other unendorsed, but perfectly legal, methods to counter such problems. Also provided is an extensive discussion of tools that do not work: counseling, therapy, alternative discipline, and other failed measures.
Mr. Corum presents detailed strategies and tactics for dealing with each of the potential problems. He shows supervisors when to be aggressive, when to be passive, and teaches both proactive and reactive measures to fit each employee. This book is ideal for all supervisors and managers.
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Table of Contents
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Text Sample
(2010) Disciplining Federal Employees
OLD (2008) UnCivil Servant