The vast changes in EEO law, to include the Americans with Disabilities Act Amendment Act of 2008, the Lilly Ledbetter Fair Pay Act, and the Genetic Information Nondiscrimination Act, require managers to stay abreast of an ever-growing array of complex EEO subjects. Surviving EEO Complaints provides practical explanation of these new laws which effect managing in a dynamic EEO environment.
The Third Edition significantly expands the coverage of harassment law with scenarios on each protected basis, provides more tips on how to communicate better to reduce complaints, and provides additional information on what to expect during the EEO counseling, ADR, investigation, and hearings processes.
Almost all employment decisions made by federal managers can be challenged with an EEO complaint. This expanded handbook gives managers a clear overview of the issues that can arise in such complaints with methods of avoiding common pitfalls.
Dealing with discrimination complaints often leaves a manager feeling like the victim of an unfair process. Managers who cannot deal constructively with this confusing process often leave in frustration or act out in ways that cause further damage. Findings of discrimination can prove detrimental or even fatal to a manager’s career. Knowing the ropes could save otherwise successful managers from being found guilty of discrimination – a skill that benefits agencies and employees alike.
Federal managers often receive little training on how to constructively engage a system over which they have no control. Surviving EEO Complaints explains to managers and supervisors how to avoid errors that can result in findings of discrimination and how to defend themselves and their agencies when a complaint is filed. Managers will learn what they need to know to deal with EEO complaints with examples of real life scenarios that managers often face and through discussion of a manager’s responsibilities during EEO investigations and hearings. The book provides guidance in areas where managers are prone to make mistakes and gives additional guidance on how to avoid liability.
Since a manager’s success or failure may depend on his or her understanding of the EEO process and how to best avoid findings of discrimination, this invaluable handbook should be on every manager’s desk. 185 pages.
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(2011) MSPB Charges & Penalties