A “how-to” approach to mediation covering analysis of the viability of mediation in a given case to writing the agreement and all topics in between. With advice on how best to achieve client goals, and tips on finding creative solutions for dispute resolution, this guide presents a thorough and clear explanation of the uniqueness, benefits, and purpose of mediation. (more details)

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Whether practicing before the MSPB, EEOC, FLRA, or in arbitration, the authors provide advice and strategies for mastering administrative litigation including hearings, examining witnesses, prehearing submissions, appeals, and more. (more details)

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Supervisor’s Guide is an introductory text to the supervisory actions that employees can challenge, the avenues available for pursuing such challenges and the tribunals responsible for hearing those challenges. Major topics include the basics of appeals and grievances, internal agency systems, external mechanisms, and actions that employees can challenge. (more details)