A comprehensive, easy to follow, and insightful guide to counseling and investigating EEO complaints. This manual explores the essentials of the EEO complaint process and explains EEO counselor’s and investigator’s roles in assembling information and interacting with complainants, witnesses, and managers. (more details)
This practical, how-to handbook traces the EEO counselor’s responsibilities in the case process step-by-step. Especially important for new counselors, this text offers a clear explanation of counselor’s role in assembling information and interacting with the complainant and managers. (more details)
