Learn tried and true and creative solutions to resolving employee grievances, appeals and complaints. (more details)
This handbook offers suggestions, strategies, explanations, and templates for those drafting settlement agreements. Topics include back pay, training, suspensions, waivers, future employment, promotions, leave of all types, and zipper clauses. (more details)
Helpful, practical, and thorough, this handbook is perfect for specialists and representatives negotiating settlement agreements. The text explores and explains ways to achieve the most durable agreements from pre-settlement negotiations through enforcement. (more details)
This audio tutorial from two professional mediators is perfect for any management, employee, or union representative engaged in mediation. An examination of the mediation process is provided, with special attention paid to the role and responsibility of the representative. (more details)
